You are a family nurse practitioner working in an outpatient primary care office of a large hospital system. The practice has been operating for over 15 years, and many of the administrative and clinical staff were hired when the practice opened. You have been in the practice for less than 3 months. In that short amount of time, you have witnessed several of the clinical staff engaging in heated arguments with each other, sometimes in patient areas. You overhear an argument occurring today between two staff. You pick up a patient’s chart and notice a very low blood pressure that the medical assistant failed to notify you about. When you confront the MA, she states that she was going to report the vital signs to you when she became engaged in the heated argument you overheard and forgot to notify you.
Unfortunately, this pattern of behavior is not unusual in this practice. Working with staff who cannot cooperate effectively can negatively influence your ability to spend time with patients, can impede the flow of patients through the office, and could impact patient safety.
Discussion Question:
What is your response to the medical assistant? What actions do you take to redirect the flow away from arguments and back to patient care?
Provide rationales and evidence to support your decisions
Need Help Writing an Essay?
Tell us about your assignment and we will find the best writer for your paper.
Write My Essay For MeDeNisco, S.M., & Barker, A. M. (2015). Advanced practice nursing: Essential knowledge for the profession (3rd.). Retrieved from https://bookshelf.vitalsource.com
• Part III—Quality, Safety, and Information Systems for Advanced Practice
Buppert, C. (2015). Nurse practitioner’s business practice & legal guide (5th ed.). Retrieved from https://bookshelf.vitalsource.com
• Chapter 14—Standards of Care for Nurse Practitioner Practice
• Chapter 15—Measuring Nurse Practitioner Performance
Porter-O’Grady, T., & Malloch, K. (2015). Quantum leadership: Building better partnerships for sustainable health (4th ed.). Retrieved from https://bookshelf.vitalsource.com
• Chapter 9—Healing Brokenness: Error as Opportunity
• Chapter 14—Sustaining the Spirit of Leadership: Becoming a Living Leader
Having difficulty writing your essay? Get assistance from our professional essay writing service! Engage a skilled writer to handle your paper. With our help, you can have your essay completed BEFORE the deadline!
Get Your Assignments Completed by Expert Writers. Hire Essay Helpers for Any Task
Order essays, term papers, research papers, reaction paper, research proposal, capstone project, discussion, projects, case study, speech/presentation, article, article critique, coursework, book report/review, movie review, annotated bibliography, or another assignment without having to worry about its originality – we offer 100% original content written completely from scratch
